Return & Refund

SUPPORT CENTER

THE FORM IS FOR RETURN OF ORDERS PLACED ON ZUVI ONLINE STORE ONLY.

If you bought Zuvi products elsewhere (e.g., retailers, online marketplace), please refer to their return policy and kindly contact them for further assistance.

Read more about our Policy. If your order meets the requirements, you can return it for a refund within 30 days of delivery. Just submit the form below and we shall get back to you ASAP.

Three Ways to Find Serial Number

1: You can find the 15-digit serial number on the barcode sticker on the external package.

2: The second way to find serial number is to check the product package.

3: Alternatively, you can unscrew the round, white cover on the back of the hair dryer and find the unit's serial number on the sticker on the back of the cover, or scan the QR code on the same sticker to pull it up directly on your phone and easily copy and paste it.